Cangxin AI
The English version of this document controls. Translations are provided for convenience only; if a translation differs, the English text applies.

Cangxin AI — Acceptable Use Policy

Version 1.1 (Beta) · Effective date: November 11, 2026

This policy is part of the Terms of Service for Warehouses and the Terms of Service for Sellers. You must not use Cangxin AI, or let anyone use your account, to do any of the following.

Goods and shipping

  1. Store, ship or sell goods that are illegal where they are stored, shipped from or delivered, or that are counterfeit, stolen, or infringe someone else's rights.
  2. Ship hazardous materials or batteries without the declarations, documents and packaging the law and the carrier require.
  3. Provide or use forged, reused or stolen shipping labels or tracking numbers, or labels bought for someone else's parcels.
  4. Make false customs declarations (HS codes, values, origin), or help anyone avoid duties, taxes, export controls or sanctions.

Accounts and the platform

  1. Open more free workspaces than the rules allow, or give false sign-up, verification or owner/representative information.
  2. Access another customer's data, test or bypass security or access rules, or probe, scan or overload the platform. Security research only with our written permission (security@cangxinai.com).
  3. Scrape the directory or public pages, or copy scores or profiles in bulk.
  4. Try to influence a Fulfillment Score, ranking or rule with false data, staged shipments, false appeals or false reports.
  5. Upload malware, or content that is unlawful, defamatory, harassing or infringing.
  6. Upload identity documents, government ID numbers, financial account numbers or health information where a feature does not ask for them.
  7. Resell or sublicense Cangxin AI, or use it to build a competing service, without our written agreement.
  8. Send spam or unsolicited messages through the platform.

AI features

  1. Use the AI features in breach of the AI provider's usage policy (Anthropic Usage Policy, https://www.anthropic.com/legal/aup, as updated), which forms part of this policy.
  2. Try to make the AI ignore its instructions, reveal hidden instructions or other customers' data, or act outside the permissions of your account.
  3. Send the AI recipients' personal data, or order data from Amazon or other marketplaces whose rules forbid it, other than through the features designed for it.
  4. Use AI output as the only basis for a decision with legal or similarly significant effects on a person, without a human check.
  5. Resell, expose or give access to the underlying AI model or its programming interface.

What we can do

If you break this policy, we may remove content, restrict features, take public profiles offline, suspend or close accounts and, where the law requires or allows, inform the authorities. Where we can, we tell you first and give you time to fix the problem.

Report abuse

Write to support@cangxinai.com. For crimes or immediate danger, contact the police or the competent authority.

Language

This policy is written in English. Translations are for convenience only; if a translation differs, the English text applies.